Sphere, Inc. and its affiliates (collectively “Sphere”, “we” and “us”) respect your privacy.
Personal Information, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
The company, and any third party we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing internal support for our web properties, may collect information when you visit the web properties. Generally, you can visit the company’s websites without entering any personal information. In certain cases, we may ask you for personal information to provide a service or carry out a transaction that you have requested.
We collect information from you when you register on our site or enter information on our site. Sphere may retrieve and store your:
- Email address
- Mailing address
- Phone number
- Profile picture or Gravatar
- Phone Contact list (Only for mobile application customers)
- Sphere configuration and data (e.g., settings, subscription details, templates, notes, campaigns)
or other details to help you with your experience.
We only communicate with Google servers and Microsoft servers through their API Services (OAuth). You can revoke access at any time. We store Google Calendar event ID's and Microsoft Calendar event ID's to retrieve or delete them, when and where required by the application. Once using our Services, we may communicate with you if you've provided us the means to do so. For example, we may send you promotional email offers, or email you about your use of the Services. This confirmation and helps us make our communications with you more interesting and improve our services.
In the mobile application, we provide option to fetch/sync the contact list that enable to effectively manage contact information that you provide to us as part of the Services. Sphere typically contain information on individuals (or organizations) including names, email addresses, phone numbers, URLs, social handles, online identifiers, and physical addresses. Syncing or fetching contact data is purely based on the consent provided by the customer and is optional.
By submitting your contact information, you are providing your express written consent to receive communications from us at the email address and telephone numbers you entered into our contact form, or that you later provide to us or enter into your contact page.
We do not entertain any advertising on our site. We may use the information we collect in the following ways:
- To personalize your experience, i.e, your information helps us to better respond to your individual needs.
- To follow up with them after correspondence (live chat, email or phone inquiries)
- To improve customer service, i.e., your information helps us to more effectively respond to your support needs.
- To efficiently manage the contact list which is part of our service.
Any data that we do have will never be shared except under the circumstances described below in Data Disclosure.
We do not sell or trade your personal information. We may transfer or share your personal information with trusted and GDPR-compliant third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Choices with Your Personal Information
Whether you submit any Personal Information to us is entirely up to you. You are under no obligation to provide Personal Information. However, in the event this information is essential for us to provide certain services to you, we will be unable to provide you with those services if you choose to withhold requested information.
You may revoke your consent to receive communications at any time by replying “stop” to any of our texts, or by any other reasonable means. we will make a commercially reasonable effort to comply with any communications from you opting out, but reply “stop” will automatically revoke your consent to further text communications, and we recommend that method. we may take up to 30 days to stop communications if you use a method other than the automatic reply “stop.” you consent to receive a final text message confirming your opt-out. you may revoke your consent to receive email communications by using the “unsubscribe” link in an email or on the website or by any other reasonable means. we will make a commercially reasonable effort to comply with any communications from you opting out of email, but “unsubscribe” will automatically revoke your consent to further email communications, and we recommend that method. we may take up to 30 days to stop email communications if you use a method other than “unsubscribe”. the “unsubscribe” link will also permit you to stop text communications.
We are committed to protecting your privacy. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information, from account creation and integration through Google/Microsoft OAuth service is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user submit or accesses their information to maintain the safety of your personal information.
Usages of Cookies
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly that make your site experience more efficient and may not function properly.
Third Party Disclosure
We may use third party analytics services. Currently, we use the analytics services of Google Analytics which is configured to learn how you use our services by giving us the ability to collect information based on your interaction with our Services and not transmit any Personal Information.
We do not sell, trade, or otherwise transfer to outside parties your Personal Information.
Third Party Payment Services
Third Party Links
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
- By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
Sphere does not market to or provide any services to children. For more information on COPPA visit the The Federal Trade Commission, website - https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy.
Fair Information Practices
The Fair Information Practices Principles are the core of privacy law in the United States. They have also played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
The Individual Redress Principle requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle provides individuals with enforceable rights against data users, and also provides recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to your service
- Send you additional information related to your service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify marketing messages as an advertisement in some reasonable way
- Include the physical address of our business
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
1306 NW Hoyt St, Suite 412
Portland, Oregon 97209